The Dental House
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opening times
9.00 to 7.00
8.30 to 6.00
8.30 to 5.00
9.00 to 6.00
8.30 to 1.00
37 Carlton Road,
S80 1PD
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At The Dental House we take the time to get to know our patients personally and find out what you really wish to achieve in terms of your dental care. We value each patient as an individual and we are proud of the services that we offer. All treatment is clearly explained and we involve you in all decisions and work at a pace to suit you.

Our goal is to offer each and every patient an experience that exceeds his or her expectations - combining excellent clinical skills and outstanding customer service, in an atmosphere that is warm, friendly and relaxed.

We appreciate that some people may be nervous about going to the Dentist. We try to help by creating a calming atmosphere to help overcome any apprehension that you may have. We understand and we are here to help.
If you are unable to attend or need to change your appointment, 24 hours notice is required. We run an efficient appointment system and make all reasonable efforts for you to see the Dentist of your choice.

GDPR - Data Protection Act 2018
The practice aims to meet the requirements of the Data Protection Act 2018, the General Data Protection Regulation (GDRP), the guidelines on the information Commissioner's website as well as our professional guidelines and requirements.

Click HERE to download our Privacy Notice Document

Click HERE to download our Privacy Notice for Children Document

Click HERE to download our Patient Complaints Procedure Document

Click HERE to download our Patient Information Leaflet

Click HERE to download the amazing new book 'Coronovirus – A book for children'



Following the Governments announcement of a third national lockdown we wanted to confirm that The Dental House remains open as normal.

The safety of our patients and our staff has been and is our priority throughout this pandemic and we have very robust systems in place to provide this.

For the clinically vulnerable, attending medical appointments and going out for exercise are the two exceptions from the Governments advice to stay at home and we assure you we will take all possible steps to help. Please let us know if you feel you fall into this category.

We look forward to seeing you soon.

Stay well.


Dear Patient,

We hope this finds you safe and well.
Finally we have heard from the Chief Dental Officer and can reopen from Monday 8th June.
Initially you will see differences when you come to the practice. Your safety and that of our staff is of the upmost importance and because of this your journey into the practice, any waiting you do and your time in surgery will have altered. You will notice we will be wearing more extensive personal protective equipment and some of our treatments will be done differently as well.
For the first two weeks we intend to help and treat those patients who have had problems during the lockdown. We will take care when we appoint shielding and vulnerable patients to protect them further and we will use the diaries proactively to reappoint patients we have had to cancel.
This new dawn may need a little more patience as we move forward. We will be putting in place a standard operating procedure from the Faculty of General Dental Practice and this letter will help outline how we will keep you safe, what you will need to do prior to your appointment and our updated cross infection measures.

We ask that you:

  • Only come to the practice if you have an appointment, we will have a closed door policy.
  • We may ask you to complete necessary forms online prior to your appointment. We will telephone you before your appointment and talk to you about your health and the processes for coming.
  • Wash your hands before your appointment at home
  • Use alcohol gel as you enter the practice.
  • Do not arrive too early or late for their appointment, please arrive 5 minutes before where possible and respect the social distancing signs and seating arrangements in the practice. We will ask you to come to our backdoor for entry and you may well be able to use the practices side of the car park.
  • If payment is needed please by card.
  • Let us know if you cannot attend your appointment and we will cancel and rearrange.
  • Please do not bring any outside food or drink items into the practice, please also do not bring any unnecessary bags or items to the practice, items you do bring to the surgery will be placed into a clean box within the surgery.
  • You will be asked to rinse with a mouth rinse prior to your treatment.
  • You are welcome to come wearing a mask.
  • Please ensure you have used the toilet before you come for our patient toilet will be for emergency use only, again to minimise infection risk.
  • We will have tissues and bins for you to use If you cough or sneeze, please follow the guidance “catch it, bin it, kill it”.
  • Please ensure we have all correct personal information, especially email and phone numbers so we can communicate important information to you these ways.

Infection control has always been a top priority for our practice and you will have seen this during your visits. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. Our cleaning protocols are best practice in line with the governments guidelines.

When you come to the practice, we want you to be assured that we will do everything possible for the safety of you and our staff. This is a brief outline:

  • We wear single-use gloves, masks and visors while treating patients and we wear clinic scrub tops that are washed daily at the recommended setting.
  • We have a thorough disinfection process including scrubbing and cleaning instruments after each use in a vacuum autoclave. This kills every known infectious organism, including coronavirus. Also most of our instruments are single use, meaning that they only get used once, on you.
  • We wipe down and disinfect each dental surgery after each patient visit with a medical-grade surface disinfectant that kills all known infectious diseases, including coronavirus.
  • We wash our hands and arms thoroughly and apply an alcohol-based gel between each patient.

In addition to the above standard measures, we will still be exercising a higher than normal level of infection-control and social distancing. These include:

  • All patients will be thoroughly screened and risk assessed by phone before their reserved appointment. The current protocol is to screen patients by questions regarding contact and exposure of COVID-19,
  • Every half an hour our team will complete a “disinfectant sweep” by disinfecting all door handles, desk areas and bathrooms with sanitizing wipes.
  • All our staff will have increased levels of PPE including ffp2 and ffp3 masks for when aerosol treatments are carried out.
  • We no longer have toys or magazines in the waiting room.
  • If you are deemed “vulnerable” or shielding you will deliberately be booked into a “vulnerable clinic”, please let us know if you think you fall into this category.
  • We ask patients to attend their appointments alone where possible (excluding parents bringing a child and those with mobility problems or learning difficulties). Please do not bring siblings or other family members to appointments.
  • We will be screening all patients when they arrive.
  • We will be maintaining social distancing in our waiting rooms. To facilitate this, we will be seeing fewer patients each day and your appointments may be longer than normal.

We do expect rules to be relaxed as the lockdown is lifted further and our operating guidance is altered and we will keep you informed of developments. We very much appreciate your continued support and patience over this difficult time and look forward to seeing you in a safe, sensible and healthy environment.

Rob and Ian

Advice for Managing Dental Problems

Pain from teeth
Decay is a bacterial infection of the tooth. If the bacteria gets close to the nerve in a tooth, it can cause the tooth to be acutely sensitive. As the infection causing inflammation of the nerve gets worse, the ligaments holding the tooth in position can also get inflamed which causes pain on biting.

If the tooth is acutely sensitive to temperature, antibiotics will not fix this. The decay needs to be removed to allow the tooth to heal. If the bacteria has caused irreversible damage to the tooth then a root filling is required or the tooth needs to be extracted.

To help manage toothache until you can visit a dentist there are a few things that may help reduce the pain.

If there is a cavity in the tooth, a temporary filling material can be packed into this space. These temporary filling kits are widely available from supermarkets and pharmacies. Anti-inflammatory tablets (NSAIDs) can reduce the sensitivity.  A combination of Ibuprofen and Paracetamol has been found to be beneficial if you can take them both – however, there are some reports that Ibuprofen may increase symptoms of COVID-19 so Paracetamol alone is probably best if you have symptoms. Make sure you don’t exceed the recommended dosage! Don’t stop taking the anti-infammatory when the pain stops (or it will come back again!) You are wanting to reduce the inflammation of the nerve in the tooth which is causing the pain.

Desensitising toothpaste such as Sensodyne repair and protect or Colgate sensitive pro-relief can help. Anaesthetic gel such as Orajel applied to the area can help to numb the pain. Clove Oil – This essential oil can be found in health food stores and you can apply it onto the painful tooth with a cotton bud. This works well if there is an exposed nerve.

Keep your head elevated at night-time – when you lie down to go to sleep, the blood pressure in the tooth can increase which increases pain. An extra pillow at night time can help.

Keep the area cold – reducing blood flow to an area will reduce the inflammation and pain. Do not apply ice directly to a tooth as this can increase the pain as toothaches are quite sensitive to hot and cold temperatures. If the pain is not controllable please contact the practice.

If there is an infection – a swelling next to the tooth or pus discharging – Rinse your mouth with warm salty mouthwash. Dissolve a spoonful of sea salt in warm water and rinse around your mouth/hold it in your mouth next to the infected area.  Repeat several times until the pain subsides.  Never put heat externally on your face as this can draw the infection into the tissues in your face causing external swellings.

If this advice does not reduce the pain from the infection please call the practice emergency number.

Pain from gums
If there is bacteria or food debris trapped between the gum and the tooth, this can cause pain.

Thoroughly clean the area with floss or a te-pe interdental brush. You could put Corsodyl gel onto the brush to help clean the area.  Rinsing thoroughly with Corsodyl mouthwash can help (but Corsodyl will stain your teeth so we don’t recommend this for long term use).

Pain from ulcers
Mouth ulcers can be a sign of underlying medical conditions such as iron deficiency so shouldn’t be ignored. Any mouth ulcer which doesn’t heal in two weeks should be checked by a dentist.  

To reduce discomfort, you can try a topical anaesthetic gel such as Orajel. To help with the healing of ulcers, Gengigel can be effective as well as soothing the pain.

Broken teeth
If a tooth or filling has chipped or cracked, this can cause sensitivity from the tooth being exposed or pain to your tongue from the sharp edges. Nail files can be used to smooth the edges.

The sensitivity can be reduced by rubbing a de-sensitising tooth paste onto the tooth or placing a temporary filling material over the broken corner until a more definitive filling can be placed.

For traumas such as a blow to the face, knocking a tooth out or if there is excessive bleeding please call the practice emergency number.

Website last updated: 15.12.21